 |  | | | |  | |  |  | Why Would a Company Do This? |  | |  |  | |
 Posted: Tue Jun 04, 2013 9:07 pm |
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| rsterne |
| Moderator |
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| Joined: 15 Jan 2008 |
| Posts: 2998 |
| Location: Coalmont, BC |
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I recently ordered some JSB .30 cal Exact pellets from Airguns of Arizona.... The ones I ordered, as shown on their website, are the JSB tinned version of the Daystate Emperor 50.15 gr. pellets.... They measure exactly the same as the 46.3 gr. FX pellets in length, head and skirt diameters, but have a thicker waist.... Anyway, I initially emailed them (even though it warns on their website it might take them "a while" to answer.... OK, so after a week not getting a reply, I phoned in my order.... No problems, yes, we can ship to Canada using USPS, order went out the very next day.... So far so good.... decent price, too (buy 4 tins at $14.95, get the 5th free)....
Fast forward a couple weeks, the pellets arrive at my door (Canada Customs didn't even ask for their share), I open the box, and there is a nice, sealed up sleeve of 5 tins of JSB .30 cal Exacts.... Only one thing wrong, it says 44.75 gr. on the tin.... I open a tin, they measure and look exactly like the 46 gr. FX pellets I already bought (in Canada) but they weigh 45 gr.... Hey, I bought these because I wanted the heavier ones, so I picked up the phone and called AoA.... After waiting on hold for about 10 minutes, I explained my problem (receiving a different weight than they STILL list on their website).... and the guy says....
"Oh, yeah, when we got the last shipment they were lighter than what it says on our website".... Now wait just a cotton-pickin' minute here !!! .... You KNEW these pellets were different than what I ordered and you shipped them ANYWAY ?!? .... Am I the only one that sees a problem here ?!? .... "Well, you can ship them back, and when we get the proper ones in a few weeks we'll send them to you".... Now it doesn't take rocket science to figure out that I'd be paying to send them back, right ?....
Anyway, I decided to keep the pellets, and they have placed a backorder for the correct ones (regular 5 for 4 price, plus shipping, no offer of an additional discount for the screw-up).... I might see them in a month.... *growl* ....
Bob |
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Dominion Marksman Silver Shield - 5890 x 6000 in 1976, and downhill ever since!
Airsonal: Too many to count! |
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| Posted: Wed Jun 05, 2013 4:50 pm |
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| lampy |
| Veteran Member |
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| Joined: 04 Aug 2012 |
| Posts: 297 |
| Location: South Dakota |
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| I have read similar reviews of AOA, hit and miss service when you order from them online or over the phone. I have only ordered pellets from them and didn't have any problems. |
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Too many projects to list. |
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| Posted: Wed Jun 05, 2013 5:56 pm |
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| robert w |
| Senior Member |
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| Joined: 12 Feb 2012 |
| Posts: 574 |
| Location: usa |
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| i was on the phone with them today askin about a gun and they said yes we have it in stock so i ask another question. it turns out the guy had no idea what i was askin and he didnt know they were out of what i wanted . he kept tellin me this is as good of a gun. WAIT WHOA i want the model i ask for as it will fit my daughter and i have the 1 your tryin to seel me . duh is homer simpson workin at aoa? |
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,crosman 400,gamo big cat in .22, diana 5g,diana 54 air king, diana 34 in .22 diana 34 in .177, wilrauch hw-55,and a romainian pioner training rifle , and a huge collection of powder burners 35 last count . 1 would think i have a gun store |
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